FAQ
oj777's answers to all your questions
Clear answers to all the questions Bangladeshi players have about accounts, login, deposits, withdrawals, and customer support — all on this page.
Welcome to oj777. This FAQ page has been created with Bangladesh players specifically in mind. From new players to regular members, the common questions everyone has are addressed here in detail. Whether it is depositing, withdrawing, managing your account, or any other issue, our support team is always ready. Reading through the full page will answer most of your questions on your own.
All FAQs
Account & Login
If you forget your password, go to the oj777 login page and select the "Forgot Password" option. Verify your identity using the mobile number or email you provided during registration. A verification code will be sent to you. Enter that code to set a new password and you will be able to access your account. If you have trouble, contact our live chat directly and the support team will help you right away.
Yes, you can log in to oj777 from any device. Just enter your username and password to access your account. When logging in from a new device, you may be asked for a verification code as an extra security step. This is done to keep your account protected. Remember to log out after using a public or shared device.
For certain details such as your mobile number or date of birth, you will need to contact our customer support to make changes. After verifying your identity, the support team will update the required information. Some general profile details can be changed by yourself directly from "Account Settings". For security purposes, identity verification is required for any changes.
No, each player is allowed only one account on oj777. Having multiple accounts under the same person is considered a violation of our fair play policy and all accounts may be suspended. If you have a problem with your account, contact the support team directly instead of opening a new account — they will resolve it quickly.
Registration on oj777 is very straightforward. Go to the site, fill in your mobile number, a password, and the required personal details and your account will be created. Please note that this service is only for those aged 21 and above. After opening an account, you have the opportunity to receive a welcome bonus of up to 150% on your first deposit.
Customer Support
Yes, absolutely. The oj777 customer support team is fully capable of assisting in both Bengali and English. Our goal is to make sure players from Bangladesh can comfortably explain their issues in their own language. Contact us via live chat or email in Bengali and we will respond in the same way.
Before getting in touch, have your registered mobile number, account username, and a detailed description of the issue ready. For problems related to financial transactions, provide the transaction date, amount, and the name of the payment method used. Having this information ready allows the support team to resolve issues much faster.
oj777 currently has two support channels: 24/7 live chat and email support. Live chat gives you direct, instant help, while email lets you describe your issue in detail. Email address: [email protected]. Both channels support Bengali and English.
oj777 customer support is available 7 days a week, 24 hours a day — around the clock without pause. There are no breaks at night, on Fridays, or during Eid season. Whenever you run into a problem, open live chat or email [email protected].
Our support team tries to reply to emails as quickly as possible. If you need a fast resolution for an urgent matter, live chat is the most effective option. Sending a detailed description of your issue along with screenshots helps the team resolve it faster. Contact us at [email protected].
Withdrawal Questions
Yes, for security reasons oj777 only sends funds to a mobile wallet registered in the player's own name. Whether you use bKash, Nagad, Rocket, or Upay, that account must be in your own name and must match the name on your oj777 profile. This is required to prevent money laundering and to protect members.
To withdraw earnings from a bonus, you must first meet the wagering requirement. For the oj777 welcome bonus, you must wager 25 times the bonus amount. For example, if you receive a ৳1,500 bonus, you can withdraw the bonus winnings after placing a total of ৳37,500 in bets. The wagering calculation is based on the bonus amount only, not the deposit. Once the requirement is met, withdraw as normal.
After successfully submitting a withdrawal request on oj777, funds generally reach your bKash, Nagad, Rocket, or Upay wallet within 1 hour. The minimum withdrawal amount is ৳800. Having your account verification completed makes the process even smoother. If there is a delay, let us know via live chat.
Yes, the withdrawal service on oj777 is available 7 days a week, 24 hours a day. You can submit a withdrawal request at 2 AM, on Fridays, or on any holiday and it will be processed within 1 hour. If any disruption occurs, the support team is on hand around the clock to help.
The minimum withdrawal amount on oj777 is ৳800. Withdrawal requests below this amount cannot be made. You can submit a withdrawal request once your winnings are ৳800 or more. bKash, Nagad, Rocket, and Upay are all available to send funds to your wallet.
Deposits
First, wait a little while, as there can occasionally be a short delay due to network issues. If it still has not been credited, contact live chat or [email protected] with a screenshot of the transaction or the transaction ID. Providing the deposit date, amount, and the method used (bKash, Nagad, Rocket, or Upay) will allow the support team to resolve the issue quickly.
Go to the "Deposit" section on oj777 and select bKash. Send the specified amount to the payment number shown, then enter the bKash transaction ID (TrxID) in the designated field. The minimum deposit amount is ৳500. On your first deposit you will receive a 150% bonus — up to ৳8,000. Example: deposit ৳1,000 and get a ৳1,500 bonus, giving a total balance of ৳2,500.
oj777 supports the four most popular mobile payment methods in Bangladesh: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet service from Dutch-Bangla Bank. The minimum deposit amount is ৳500 across all methods. These methods were specifically chosen for fast and secure transactions.
Yes, the Nagad process is essentially the same. From the deposit page, select Nagad, send the money to the number shown, and submit the Nagad transaction ID. The minimum deposit is ৳500. Nagad users also receive the same 150% welcome bonus on their first deposit — up to ৳8,000. If you notice any difference or difficulty, let us know via live chat.
The minimum deposit amount on oj777 is ৳500 across all payment methods. A 150% bonus is available on the first deposit — up to ৳8,000. As an example: depositing ৳12,000 adds a ৳8,000 bonus, bringing the total balance to ৳20,000. To take advantage of the bonus, make sure the bonus code or bonus option is enabled at the time of your first deposit.
Still have questions? We're here
If you could not find the answer in the FAQ, do not worry. The oj777 support team is ready to be by your side at all times — in Bengali or English, whichever is easier for you.